Press
IV.AI's success has been featured in 100s of articles. Here are some of the best:
Because AI can help expose truth inside messy data sets, it’s possible for algorithms to help us better understand bias we haven’t already isolated
... those accounts posted a surge of tweets calling for violence and civil war that garnered more than 112 million impressions
Of course, grooming your bot to serve customers requires front-end data but you can get started with a human-chatbot hybrid.
Machine learning isn’t naturally bias. Machine learning does the thing that you tell it to do
The AI understands both various prompts and also questions typed by the user, creating a more natural back-and-forth between human and bot.
... the AI is able to cut customer service resolution time from 16 minutes down to 2 minutes
It’s about asking the right questions, running the right algorithms based on the data, and using a hybrid approach to machine learning that offers new insights...