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Focussed artificial intelligence for smart bots, customer service, and driving revenue

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They had used machine learning to automate 96% of customer service interactions.

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The bot understands both various prompts and also questions typed by the user, creating a more natural back-and-forth between human and bot.

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It’s able to cut customer service resolution time from 16 minutes down to 2 minutes

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A politician wouldn’t dream of delivering a small-town stump speech to her urban constituents. Why? Because you’ve got to know your audience.

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It’s about asking the right questions, running the right algorithms based on the data, and using a hybrid approach to machine learning that offers new insights across entire campaigns.

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AI, by means of hypertargeted machine learning, will give brands a certain visual intelligence — an “eye” for the customer’s taste that unreliable surveys can’t provide.

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An AI powered chatbot to help them navigate events and plan schedules with personalised messages ensuring you never need miss a crucial event or party.

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As a plethora of industries that never considered AI start to apply ML (machine learning) models to their businesses, the algorithms become better refined and the early adopters see exorbitant cost savings

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They had used machine learning to automate 96% of customer service interactions.

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The bot understands both various prompts and also questions typed by the user, creating a more natural back-and-forth between human and bot.

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Speak to the team

IV.AI has +25 years of experience working for Google, Amazon, Spotify, Oracle, and Microsoft. We build customized AI for enterprise with a focus on automation of customer service, product discovery, and conversational purchase. Get in touch to discover how we isolate problem statements, build AI solutions, and optimize your business.

Neil Stubbings
Managing Director