A customized recommender engine to manage content and discovery

IV.AI were tasked with building a new way for Advertising Week to communicate with their audience for Advertising Week Europe 2017. The result was a customized AI powered smart search, and a recommender engine that learned attendee behavior.

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Image: Advertising Week Phone

Users were able to simply type questions to discover festival content, navigate events, create reminders, and navigate the various venue using Google Maps.

mins - average time spent per user with the brand

Every engagement taught the AI engine to refine the experience making for a truly intuitive conversation that helped personalize the event for each unique individual.

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Get in touch to learn how IV.AI can help you use AI / machine learning to automate customer service, maximize product discovery, and create conversational commerce that delights customers. The IV.AI team have over 25 years of experience working for Google, Amazon, Spotify, Oracle, and Microsoft.

Neil Stubbings
Chief Revenue Officer