Users were able to simply type questions to discover festival content, navigate events, create reminders, and navigate the various venue using Google Maps.
Every engagement taught the AI engine to refine the experience making for a truly intuitive conversation that helped personalize the event for each unique individual.
Speak to the team
Get in touch to learn how IV.AI can help you use AI / machine learning to automate customer service, maximize product discovery, and create conversational commerce that delights customers. The IV.AI team have over 25 years of experience working for Google, Amazon, Spotify, Oracle, and Microsoft.