Aeromexico

96% automation of customer service using a customized neural network

IV.AI created a customized AI system using machine learning to acheive 96% automation of customer service as announced at f8 2017. This was the first time that an AI powered research, development, and live AI model has publically substantially increased revenue while decreasing cost. The high degree of accuracy was achieved because of ideation, creation, and a flawless collaboration of Aeromexico, Yalo Bot Platform, and IV.AI.

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96%
automation of customer service based on custom model

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IV.AI has +25 years of experience working for Google, Amazon, Spotify, Oracle, and Microsoft. We build customized AI for enterprise with a focus on automation of customer service, product discovery, and conversational purchase. Get in touch to discover how we isolate problem statements, build AI solutions, and optimize your business.

Neil Stubbings
Managing Director