96% linguistic automation sets record announced at F8

IV.AI created a customized AI system using machine learning to achieve 96% automation of customer service as announced at f8 2017. This was the first time that AI-powered research and development led to a live model which substantially increased revenue while decreasing cost. The high degree of accuracy was achieved because of ideation, creation, and a flawless collaboration of Aeromexico, Yalo Bot Platform, and IV.AI.

automation of customer service based on custom model
increased engagement via WhatsApp VS other channels
mins to solve a customers problem vs 16 mins without AI

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IV.AI makes it easy for organizations to use highly accurate AI and manage the new scale of natural language processing data. Get in touch to see the platform and meet the experts.

Francisco Brito
Chief Data Officer