Aeromexico

96% automation of customer service using a customized neural network

IV.AI created a customized AI system using machine learning to acheive 96% automation of customer service as announced at f8 2017. This was the first time that an AI powered research, development, and live AI model has publically substantially increased revenue while decreasing cost. The high degree of accuracy was achieved because of ideation, creation, and a flawless collaboration of Aeromexico, Yalo Bot Platform, and IV.AI.

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96%
automation of customer service based on custom model

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Get in touch to learn how IV.AI can help you use AI / machine learning to automate customer service, maximize product discovery, and create conversational commerce that delights customers. The IV.AI team have over 25 years of experience working for Google, Amazon, Spotify, Oracle, and Microsoft.

Neil Stubbings
Chief Revenue Officer