Brand USA

AI customer service for the United States Government's Brand USA

IV.AI works with the United States Government’s Brand USA to promote the USA abroad. The goal is to help visitors navigate some of the complexities of travel, make it easier to manage visas and customs regulations, as well as answer questions that might be relevant to a visitor hoping to discover the USA.

Talk to the Bot

IV.AI used their adaptable predictive and conversational AI to automatically make all the website content available with free text while helping users plan and view all that the USA has to offer.

HERO 1 NYC Statue of Liberty - GettyImages-539667859 Web72DPI

The proprietary language understanding platform, built by IV.AI's machine learning engineers and linguists, enables users to ask questions and be provided approved answers linking to more detailed content.

Grand Canyon Arizona Grand Canyon National Park - GettyImages-496515182 high

Leveraging IV.AI's AI search capability means users can now contextually search over 20,000 data points. See the video below for a full example of the Bot.

Speak to the team

Get in touch to learn how IV.AI can help you use AI / machine learning to automate customer service, maximize product discovery, and create conversational commerce that delights customers. The IV.AI team have over 25 years of experience working for Google, Amazon, Spotify, Oracle, and Microsoft.

Neil Stubbings
Managing Director